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Why does the electricity sales company establish an information communication sy

author:XiangGuo Group time:2017-05-05

[Polaris Placing Power Network News]: the sale of electricity side reform, transmission and distribution price reform, power market construction, power trading institutions to set up operations, orderly open power plan, self-owned power plant supervision and other six core supporting documents introduced soon.
According to the relevant documents, high-tech industrial parks or economic and technological development zones, social capital investment, distributed power users or micro-network systems, water supply and other public service industries and energy-saving services companies and power generation enterprises, as well as grid companies can participate in competition Sales of electricity business.


From the access conditions, the establishment of the sale of electricity companies to take the registration system, the registered capital of not less than 20 million yuan, the amount of the company is proportional to the size of electricity sales. At the same time need to fix the workplace, the establishment of information and communication systems, and professional and technical personnel.
Why the requirements of the sale of electricity companies have to establish information communication system access conditions?
Power communication network with the power system of the relay protection and security and stability control system, dispatching automation system is known as the power system safe and stable operation of the three pillars. At present, it is the grid dispatching automation, network operation and management of the modernization of the foundation; is an important infrastructure for power systems. Therefore, most of the world's power companies are self-built way to establish a power system dedicated communication network. China's power system currently has fiber, 4G power network two major resources.
The business based on the power communication network is no longer just the original program-controlled voice network, the scheduling control information transmission and other narrow-band business, and gradually developed to carry both customer service centers, marketing systems and other data services. Power communication can enhance the comprehensive information service capabilities, speed up the construction of power grid information, digital, automation, interactive features of a unified smart grid system.
With the rapid development of smart grid and information technology, the continuous integration of the Internet and energy, the comprehensive market information technology market is already the trend, the future sales side not only to promote the extensive access to distributed energy, the development of a series of demand side response , Energy efficiency services, energy insurance and other new energy derivative products, but also to large data applications for the driver to customer satisfaction as the goal, around the service business process, to create a sharp front-end antenna, back-end highly collaborative service chain, Service channels, between the front-end between the relevant professional seamless convergence between the grid to achieve a wide range of enterprises from the passive to the initiative to innovative marketing service model transformation.
At the same time, Internet sales operators have to complete the following objectives:
Online all-weather reception, line "one-stop" to do electricity. In the future, low-voltage customers through WeChat, mobile phone APP and other online channels to apply for industry expansion equipment, work orders dispatch background automatic delivery tasks to the relevant personnel on-site operations. Site operations personnel through the mobile terminal, in the customer site to complete the information verification, to determine the power supply program, signed an electronic contract, install the metering device, power, to achieve low-voltage customers "one-stop" office services.
Based on customer credit differentiation services. Power supply enterprises can cooperate with the credit information institutions to carry out cooperation and cooperation, for the credit of good customers, to provide electricity equipment health checks, with energy guidance and other extension services. For customers with poor credit, to take measures to shorten the electricity billing cycle, electricity security (pre-freeze), prepaid control and other measures.
Based on customer portrait of the power of precision marketing services. And actively carry out the "big data" analysis and mining, to "tag library" in the form of three-dimensional, multi-level, multi-angle view of the customer panorama portrait, to achieve the characteristics of the power customer fine characterization. For different characteristics of the customer, to provide differentiated electricity, electricity, electricity, advice, and other business, take the initiative to accurately recommend electricity packages, electricity advances credit, smart home energy-saving plan, distributed power access and other electrical products service.
Self - service fault repair service based on LBS (Geographic location service). The use of LBS, to achieve automatic repair location of customers, intelligent judgment point of failure; through the Internet channel to complete the fault repair process, and real-time notification of fault information and repair progress, to achieve self-service failure repair and repair progress orientation push, Inquire.
Active Residential Area Load Forecasting and Demand Side Response. Establish a cooperation channel with foreign units (manufacturers, electricity providers, physical stores, courier companies, etc.) to obtain high-power electrical and user geographic data for sale, build a residential load forecasting model based on electrical sales data, Basic data support. In the peak period of electricity, automatic positioning of the distribution of power distribution within the scope of the customer, prompting customers to reduce the major electrical load, real-time response to the corresponding customer incentives and compensation to achieve the needs of residential customers side response.
Based on the SAAS (Software as a Service) business model of the sale of the company operating custody services. The use of power grid technology, facilities, service channels and large data resources advantages for the sale of electricity companies to provide enterprise information operations need to operate the business platform and differentiated operations hosting services to support its metering billing, demand side response, customer service , Distributed energy management and other major business.
The construction of "Internet + power marketing" intelligent interactive electricity service innovation system, will promote the power grid enterprises from the product suppliers to the service provider's role in the transition from management to operational mechanism, from a single multi-service change, to achieve market Marketing ability, customer relationship management ability, channel operation ability, resource coordination ability, technology application ability comprehensive promotion, successful shaping "safe, convenient, intelligent" power service brand.
Internet + electricity sales service is a kind of power marketing, service, sale and community, the wisdom of the city's deep integration, the plan is to adapt to the power system reform trends, promote the "power cloud services", in practice to explore and develop power mobile Internet , Energy cloud services, intelligent city services and other standards and models to promote the traditional power industry and the "Internet +" in-depth combination.
And can realize the user-oriented power interconnection service, and rely on the system to gradually carry out the application of energy cloud services and intelligent city services, the use of smart grid, broadband communications network, Internet of things, mobile Internet and computer platforms and other advanced technologies, can bring huge industry Efficiency, economic efficiency, social benefits.
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