[Polaris Placing Power Network News]: the sale of electricity side
reform, transmission and distribution price reform, power market
construction, power trading institutions to set up operations, orderly
open power plan, self-owned power plant supervision and other six core
supporting documents introduced soon.
According
to the relevant documents, high-tech industrial parks or economic and
technological development zones, social capital investment, distributed
power users or micro-network systems, water supply and other public
service industries and energy-saving services companies and power
generation enterprises, as well as grid companies can participate in
competition Sales of electricity business.
From
the access conditions, the establishment of the sale of electricity
companies to take the registration system, the registered capital of not
less than 20 million yuan, the amount of the company is proportional to
the size of electricity sales. At the same time need to fix the workplace, the establishment of
information and communication systems, and professional and technical
personnel.
Why the requirements of the sale of electricity companies have to establish information communication system access conditions?
Power
communication network with the power system of the relay protection and
security and stability control system, dispatching automation system is
known as the power system safe and stable operation of the three
pillars. At
present, it is the grid dispatching automation, network operation and
management of the modernization of the foundation; is an important
infrastructure for power systems. Therefore, most of the world's power companies are self-built way to establish a power system dedicated communication network. China's power system currently has fiber, 4G power network two major resources.
The
business based on the power communication network is no longer just the
original program-controlled voice network, the scheduling control
information transmission and other narrow-band business, and gradually
developed to carry both customer service centers, marketing systems and
other data services. Power communication can enhance the comprehensive information service
capabilities, speed up the construction of power grid information,
digital, automation, interactive features of a unified smart grid
system.
With
the rapid development of smart grid and information technology, the
continuous integration of the Internet and energy, the comprehensive
market information technology market is already the trend, the future
sales side not only to promote the extensive access to distributed
energy, the development of a series of demand side response ,
Energy efficiency services, energy insurance and other new energy
derivative products, but also to large data applications for the driver
to customer satisfaction as the goal, around the service business
process, to create a sharp front-end antenna, back-end highly
collaborative service chain, Service channels, between the front-end between the relevant
professional seamless convergence between the grid to achieve a wide
range of enterprises from the passive to the initiative to innovative
marketing service model transformation.
At the same time, Internet sales operators have to complete the following objectives:
Online all-weather reception, line "one-stop" to do electricity. In
the future, low-voltage customers through WeChat, mobile phone APP and
other online channels to apply for industry expansion equipment, work
orders dispatch background automatic delivery tasks to the relevant
personnel on-site operations. Site operations personnel through the mobile terminal, in the customer
site to complete the information verification, to determine the power
supply program, signed an electronic contract, install the metering
device, power, to achieve low-voltage customers "one-stop" office
services.
Based on customer credit differentiation services. Power
supply enterprises can cooperate with the credit information
institutions to carry out cooperation and cooperation, for the credit of
good customers, to provide electricity equipment health checks, with
energy guidance and other extension services. For customers with poor credit, to take measures to shorten the
electricity billing cycle, electricity security (pre-freeze), prepaid
control and other measures.
Based on customer portrait of the power of precision marketing services. And
actively carry out the "big data" analysis and mining, to "tag library"
in the form of three-dimensional, multi-level, multi-angle view of the
customer panorama portrait, to achieve the characteristics of the power
customer fine characterization. For
different characteristics of the customer, to provide differentiated
electricity, electricity, electricity, advice, and other business, take
the initiative to accurately recommend electricity packages, electricity
advances credit, smart home energy-saving plan, distributed power
access and other electrical products service.
Self - service fault repair service based on LBS (Geographic location service). The
use of LBS, to achieve automatic repair location of customers,
intelligent judgment point of failure; through the Internet channel to
complete the fault repair process, and real-time notification of fault
information and repair progress, to achieve self-service failure repair
and repair progress orientation push, Inquire.
Active Residential Area Load Forecasting and Demand Side Response. Establish
a cooperation channel with foreign units (manufacturers, electricity
providers, physical stores, courier companies, etc.) to obtain
high-power electrical and user geographic data for sale, build a
residential load forecasting model based on electrical sales data, Basic data support. In the peak period of electricity, automatic positioning of the
distribution of power distribution within the scope of the customer,
prompting customers to reduce the major electrical load, real-time
response to the corresponding customer incentives and compensation to
achieve the needs of residential customers side response.
Based on the SAAS (Software as a Service) business model of the sale of the company operating custody services. The
use of power grid technology, facilities, service channels and large
data resources advantages for the sale of electricity companies to
provide enterprise information operations need to operate the business
platform and differentiated operations hosting services to support its
metering billing, demand side response, customer service , Distributed energy management and other major business.
The
construction of "Internet + power marketing" intelligent interactive
electricity service innovation system, will promote the power grid
enterprises from the product suppliers to the service provider's role in
the transition from management to operational mechanism, from a single
multi-service change, to achieve market Marketing ability, customer relationship management ability, channel
operation ability, resource coordination ability, technology application
ability comprehensive promotion, successful shaping "safe, convenient,
intelligent" power service brand.
Internet
+ electricity sales service is a kind of power marketing, service, sale
and community, the wisdom of the city's deep integration, the plan is
to adapt to the power system reform trends, promote the "power cloud
services", in practice to explore and develop power mobile Internet , Energy cloud services, intelligent city services and other standards
and models to promote the traditional power industry and the "Internet
+" in-depth combination.
And
can realize the user-oriented power interconnection service, and rely
on the system to gradually carry out the application of energy cloud
services and intelligent city services, the use of smart grid, broadband
communications network, Internet of things, mobile Internet and
computer platforms and other advanced technologies, can bring huge
industry Efficiency, economic efficiency, social benefits.
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